Episode 10

full
Published on:

8th Jan 2024

Managing "Glass Half Full" Personalities ... Rob Willis speaks with Artell Smith on managing difficult personalities in the workplace.

How does a manager adjust to the multiple personalities on their teams [or on other teams] ... particularly disagreeable personalities?

Our guest Rob Willis suggests it begins first with knowing one's self; second successfully "reading the room" to assess the value each person brings to a situation; and thirdly leveraging those varied values for the benefit of any task at hand.

Rob's story of successfully working with someone who sees the world differently than him [in this case a "glass half full personality"] is a highlight of the interview.

Our Website: https://conversation-with-a-manager.captivate.fm

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About the Podcast

Conversation With a Manager
Stories From the Frontline
Hi. This is Steve King, and this is Conversation with a Manager: Stories from the Frontline.

Along with my colleague Betsy Hagan and our producer David Blindauer, our podcast explores the common and sometimes uncommon challenges facing today’s managers in the workplace.

Our proposition is simple. Managers, particularly frontline managers, play an oversized role in the productivity of an organization and the engagement of team members. So, a manager’s successful performance makes a ton of difference.
We are defining managers as anyone with responsibilities to look after the performance of others. It is an evolving role … impacted by new technologies, hybrid work arrangements, and generational differences. While some might find the notion of management a bit old fashion, it remains and integral part of the business landscape. There are plenty of managers out there and plenty of new ones every day.

This is a podcast for managers, by managers. Betsy and I have over fifty years of experience as managers between us. We have written extensively on the topic of management, and we have taught literally thousands of managers in classroom, online, and seminar settings. And I can assure you we have learned as much in those settings from managers as we have shared.
In each episode we will visit with a successful manager we have met and hear their stories and the lessons they have learned from their years of experience. We expect you’ll find their stories and insights useful and applicable right away back on the job.
We intend to keep the podcast short and sweet, around 20 minutes, so you can fit them into your commute, lunch break, or while you’re making dinner.

So, please join us in a … conversation with a manager.

About your hosts

Steve King

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Steve King is an executive leader with 30+ years in senior roles with BMO/Harris bank in Chicago, Hewitt Associate, and Baxter Healthcare. He was the exective director for the Center for Professional and Executive Development at the University of Wisconsin's Business School. And he currently teaches at Wisconsin, Northwestern University, and Morehouse College in Atlanta. Steve is the author of five books for frontline managers .... titles below.

Brag, Worry, Wonder, Bet
https://www.amazon.com/Brag-Worry-Wonder-Bet-Managers/dp/1475968744

Six Conversations
https://www.amazon.com/Six-Conversations-Simple-Managerial-Success/dp/1491758171

Alignment, Process, Relationships
https://www.amazon.com/Six-Conversations-Simple-Managerial-Success/dp/1491758171

Prevention and Contingencies
https://www.amazon.com/Prevention-Contingencies-Simple-Process-Management/dp/1663204462

The Manager's Dilemma
https://www.amazon.com/Managers-Dilemma-Guide-Change-Management/dp/1663232024









































































Elizabeth hagan

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Betsy Hagan is an independent consultant specializing in organizational effectiveness, talent development and executive coaching. Her background includes 25 years of executive leadership experience in corporate Human Resources, Operations and Program Management with Hewitt Associates LLC, a $3 billion dollar HR consulting and outsourcing and Baxter Healthcare, a $10 billion-dollar leading manufacturer of medical products.

Betsy has advised on a variety of business improvements in the areas of strategic planning, restructuring, talent development, and cost management. Today she leads CPED’s Foundations of Management Certificate focused on helping managers motivate their teams, influence stakeholders, leverage resources, and enhance business processes.

David Blindauer

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